PRIVACY POLICY
Effective Date: January 1st, 2024
Last Updated: May 5th, 2025
At The Firefly Agency, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (https://www.thefireflyagency.com), interact with us, or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information:
When you fill out a form or contact us, we may collect your name, email address, phone number, company name, and other information you provide.
Non-Personal Information:
We may also collect anonymous usage data such as browser type, operating system, IP address, pages visited, and referral sources. This is usually gathered through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
Respond to inquiries and provide support
Deliver and manage services
Send newsletters and updates (with your consent)
Improve our website functionality
Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share it with trusted third-party vendors (e.g., email marketing services or analytics providers) who help us operate our website and business, under strict confidentiality agreements.
4. Cookies and Tracking Technologies
We use cookies to personalise content, analyse website traffic, and improve user experience. You can manage or disable cookies via your browser settings.
5. Data Security
We take reasonable measures to protect your data from unauthorised access, loss, or misuse. However, no online system is entirely secure.
6. Your Rights
Depending on your location, you may have the right to access, update, or delete your personal data. To exercise these rights, contact us at info@thefireflyagency.com.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.
8. Children's Privacy
Our services are not intended for children under 13, and we do not knowingly collect data from them.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted here with an updated effective date.
10. Contact Us
If you have questions or requests regarding your data, contact:
Email: info@thefireflyagency.com
Terms of Service
Effective Date: [Insert Date]
Last Updated: [Insert Date]
Welcome to The Firefly Agency. By accessing our website or using our services, you agree to these Terms of Service. If you do not agree, please do not use our site.
1. Use of Our Website
You agree to use the website lawfully and not in any way that may harm, disable, or impair it. You may not:
Attempt to gain unauthorised access to the website or its systems
Use the website to distribute harmful or unlawful content
Copy or distribute content without our permission
2. Intellectual Property
All content on this website (text, images, branding, design) is the property of The Firefly Agency or its licensors. You may not reproduce, redistribute, or republish it without permission.
3. Availability of Services
We reserve the right to modify or discontinue our services or website at any time, with or without notice.
4. Limitation of Liability
The Firefly Agency is not liable for any damages resulting from your use or inability to use the website or services. We provide the site “as is” without warranties of any kind.
5. Third-Party Links
Links to third-party sites are provided for convenience. We are not responsible for their content, services, or privacy practices.
6. Governing Law
These Terms are governed by the laws of [Insert Country/State]. Any disputes will be handled exclusively in the courts of [Insert Jurisdiction].
7. Changes to Terms
We may revise these Terms at any time. Continued use of the site after updates constitutes your acceptance of the revised Terms.
8. Contact
For questions about these Terms, contact us at:
Email: info@thefireflyagency.com
Cookie Policy
Effective Date: [Insert Date]
Last Updated: [Insert Date]
This Cookie Policy explains how The Firefly Agency uses cookies and similar technologies when you visit our website.
What Are Cookies?
Cookies are small text files stored on your device to enhance user experience and collect data for analytics.
Types of Cookies We Use:
Essential Cookies: Enable core functionality like page navigation and form submission.
Performance Cookies: Collect anonymous data on how visitors use the site, to help us improve it.
Functionality Cookies: Remember your preferences and settings.
Marketing Cookies: Track user behaviour for advertising purposes (used only with your consent).
Managing Cookies
Most web browsers allow you to control cookies through their settings. Disabling cookies may affect the functionality of some website features.
Third-Party Cookies
We may use third-party services (e.g., Google Analytics) that place cookies on your device. These services have their own privacy and cookie policies.
Updates to This Policy
We may update this policy periodically. Revisions will be posted on this page.
Contact
If you have questions about our cookie practices, contact:
Email: info@thefireflyagency.com